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Return & Refund Policy


Thanks for shopping at Sri Talamaz.


Please ensure you check all the items you receive for freshness and to confirm you've received the correct items.

If you are not entirely satisfied with your purchase, we're here to help.


Rejection

Our products can be rejected immediately upon receipt if they are spoilt, or if the item received is not as per order.

Rejected items must be returned for review.

Once we've received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your rejection is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Please note that this may take up to fourteen [14] calendar days.


Returns

We do not accept returns.


Refunds

In case of order cancellations, we will need to be notified at least [3] working days (Monday-Friday) ahead of delivery/pick-up date for you to be eligible to receive a full refund. Orders that are cancelled later than [3] working days ahead of delivery/pick-up date will not be refunded.

If your cancellation is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Please note that this may take up to fourteen [14] calendar days.


Shipping


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Contact Us


If you have any questions on how to return your item to us, contact us.